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When I donated from elite to supreme, it charged me again.

Discussion in 'Resolved/Denied' started by Bm8558, Nov 14, 2014.

  1. Bm8558

    Bm8558 Popular Meeper

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    Ign: BM8558
    Problem: Yesterday November 13th I donated from the elite rank to supreme rank. This is an $80 purchase. I donated and got supreme and spammed with "gratz". This is not the problem. My problem is that today looking at my paypal purchases it shows 2 $80 purchases yesterday at the same time. For some reason I was charged again for the purchase of supreme and I would like one of my $80 payments back and not to be banned seeing that I still will have donated the required amount of money for supreme.
    --- Double Post Merged, Nov 14, 2014, Original Post Date: Nov 14, 2014 ---
    You will also only see my name once in the donation list http://i.imgur.com/aQ8fjqP.png
     
    JaMiiE_Londors likes this.
  2. Bm8558

    Bm8558 Popular Meeper

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    which transaction receipt? Both of them?
    --- Double Post Merged, Nov 14, 2014, Original Post Date: Nov 14, 2014 ---
    Which transaction receipt? Both?
     
  3. Muunkee

    Muunkee Legendary art supply hoarder

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    It should have sent you an email.
     
  4. Bm8558

    Bm8558 Popular Meeper

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    yeah, but there was 2 transactions so there's two emails
    --- Double Post Merged, Nov 14, 2014, Original Post Date: Nov 14, 2014 ---
    There was the $80 supreme purchase and then another $80 random purchase to meep
    --- Double Post Merged, Nov 14, 2014 ---
    There's 2 emails cause its two transactions. It was the $80 supreme purchase and then it added another one
     
  5. Muunkee

    Muunkee Legendary art supply hoarder

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    Post both.
     
  6. Bm8558

    Bm8558 Popular Meeper

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    http://i.imgur.com/WQOBA9g.png
    http://i.imgur.com/EZ5Dn3u.png
    Here they are. These are the two transaction emails
    --- Double Post Merged, Nov 14, 2014, Original Post Date: Nov 14, 2014 ---
    I keep forgetting to reply to you
    --- Double Post Merged, Nov 14, 2014 ---
    I have to go for the night but I will try to reply in the morning.
     
  7. Bm8558

    Bm8558 Popular Meeper

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    See it actually charged me twice and this isn't just some extra $10 charge, this is $80.
     
  8. Cooleysworld

    Cooleysworld Celebrity Meeper Elder

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    email me proof to [email protected], it does not show on our end that it was paid twice. I would double check with paypal to ensure it was not a hold and then a purchase which would be one charge.
     
  9. Bm8558

    Bm8558 Popular Meeper

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    We just got a call from Robert and this seemed to solve the issue, do I still need to email you?
     
  10. Deinen

    Deinen S'all Good Man

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    Moving to resolved.
     

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