Seeing player reports, gives me tears.
Find hurting comments in shout, I start getting tears.
Here are some steps on how to deal with mean people:
1. Ignore them
2. Laugh at there comments, say "You make me laugh"
3. Report them on the forums or In-Game.
4. Go AFK and listen to something peaceful.
If these don't work for you, tell me. I will give you some good tips.
Trust me, I've dealt with this for 6 years. I am kind-hearted.