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Comments on Profile Post by FINAWESOME

  1. Natsu
    Natsu
    Chargebacks are punishable with a permanent ban because they cost the server $20. If the charge was unauthorized, then I guess that's different
    Jun 6, 2017
  2. FINAWESOME
    FINAWESOME
    It was not authorized - can you process the refund please? Let us know what else you need. If you have to charge us a $20 server fee, that would be preferable to $280.
    Jun 6, 2017
  3. Natsu
    Natsu
    I am not part of the server staff so I can't handle this, but you should private message her the following:
    1. Transaction ID (this should be in your receipt)
    2. time of purchase and what you purchased (I'm guessing that it's an upgrade to Ultimate)
    3. a description of how she can refund it and how it was unauthorized
    Jun 6, 2017
  4. Courtneyyy
    Courtneyyy
    What do you mean it was not authorized? We don't just take money without you hitting accept and purchasing an item.
    Jun 6, 2017
  5. Courtneyyy
    Courtneyyy
    well you charged back so you're currently banned since that is against our rules.
    Jun 6, 2017
    Natsu likes this.
  6. switch7derek
    switch7derek
    hey guys. i'm a friend of the family and more familiar with meep than the other dad so trying to help out. it was a kid that made the purchase. i explained the issue with the charge you guys get on charge backs and he'd be glad to made a corresponding donation to offset it. is there anyone he can email directly to sort it all out? i've talked to clueless, but i end up just being a middle man. thanks and cheers!
    Jun 7, 2017
  7. Natsu
    Natsu
    So @FINAWESOME 's son/daughter had access to his/her PayPal and just bought the highest rank on the server? Well the only thing I would suggest is to not let children have access to PayPal accounts, but yes I think that would be possible. Be patient though :)
    Jun 7, 2017
    FINAWESOME likes this.
  8. switch7derek
    switch7derek
    @Natsu - that's kinda it. fin is the kid. his dad legit upgraded his account several times - but i guess the link to his paypal account stayed sync'd. so, well, yeah. the door was open for this. cheers!
    Jun 7, 2017
    Natsu likes this.
  9. FINAWESOME
    FINAWESOME
    That is correct Derek - for everyone's info, nothing at this point has been refunded and we've received no communication on who to contact or how to get a refund issued. At this point, I'm not concerned with being banned (although my 8 year old would like to remain a player if at all possible). If anyone has a suggestion, I'm all ears. Regards
    Jun 10, 2017
  10. Muunkee
    Muunkee
    @FINAWESOME Paypal doesn't allow chargeback on non-physical goods so good luck getting your money back, lmao. Secure your account and watch your kids.
    Jun 20, 2017
  11. switch7derek
    switch7derek
    @Muunkee well said. for a 17 year old. you are far wise for your years.
    Jun 22, 2017
  12. switch7derek
    switch7derek
    wait, you may not understand sarcasm at 17. so. i should prolly point out, that was sarcasm. dripping sarcasm.
    Jun 22, 2017
  13. Muunkee
    Muunkee
    Wow and for an adult you're kind of an ass hole
    Imeanifyoudidthatinthefirstplacetherewouldbenoissuesweetheart <3
    Jun 22, 2017
    MoonlitMadness likes this.