I'm not really a player anymore, but I'm slightly concerned about the number of toxicity bans and the kinds of players it is being used against.
History:
Toxicity when I was staff was controversial because we just started using it as an acceptable moderation tool by all levels of staff. Of course it had to be an admin doing it and go through admin confirmation, but it was used rarely and under extreme cases. The only person who did these types of bans before this was fuzzlr and onis. When it was first implemented, I can't stress enough that it took a lot, and I mean A LOT, for a player to be banned for it. It would be talked about internally for probably a month before it was actually done.
Now, it is being used very liberally against players and I cant help but feel that it is wrong. Often times the toxicity threads have no supporting evidence posted or sent and just rely on the judgement of higher staff. In monkeys case, she was wrongfully banned for warning points that should have been set to expire and that wrongful ban was used as an opportunity to ban her for toxicity. That is far too opportunistic and predatory by moderation staff for people to be comfortable with. All lengths of toxicity bans were permanent, because of the extremeness of behavior and consistency of it.
Morally of the story is that toxicity was not meant to be used like this. To arbitrarily pick out players liberally and ban em. Especially one where a player is banned for a month without warning. It was meant to be used against the worst of the worst, the toxic of the toxic, such that it was doing the server extreme harm to have them around.