I think the community is one of the only things that keep the server up because something is always broken, no matter how hard we've tried to do something these past few months there is always something wrong, and im not one to see through rose colored lenses and to me that doesnt bode well.
I love what was said about techs by cactus and madison because really, its so hard to trust people to do a good job without leaving the server with all we've ever worked towards *cough cough*. I dont really have any suggestions right now besides that the staff should have trusted people in the community be able to come into suggestions meetings and give honest opinions about the future developments and such. I think itd be good if we had some more civillian say in it per say.
I think the team does a fairly good job on involving the community in chats, but maybe itd be good to get the community in on suggestions as well, youd get some more feedback from a players side.