When I donated from elite to supreme, it charged me again.

Bm8558

Ign: BM8558
Problem: Yesterday November 13th I donated from the elite rank to supreme rank. This is an $80 purchase. I donated and got supreme and spammed with "gratz". This is not the problem. My problem is that today looking at my paypal purchases it shows 2 $80 purchases yesterday at the same time. For some reason I was charged again for the purchase of supreme and I would like one of my $80 payments back and not to be banned seeing that I still will have donated the required amount of money for supreme.You will also only see my name once in the donation list http://i.imgur.com/aQ8fjqP.png

TheJohnseyClutch

You'll probably have to post proof from your paypal records. Blur out info that you don't want people to see.

Muunkee

You'll probably have to post proof from your paypal records. Blur out info that you don't want people to see.
~ @TheJohnseyClutch

^ This. Post a screenshot of the receipt. Be sure not to blur the transaction ID.

Bm8558

which transaction receipt? Both of them?

^ This. Post a screenshot of the receipt. Be sure not to blur the transaction ID.

Which transaction receipt? Both?

Muunkee

which transaction receipt? Both of them?
Which transaction receipt? Both?
~ @Bm8558

It should have sent you an email.

Bm8558

yeah, but there was 2 transactions so there's two emailsThere was the $80 supreme purchase and then another $80 random purchase to meep

It should have sent you an email.

There's 2 emails cause its two transactions. It was the $80 supreme purchase and then it added another one

Muunkee

yeah, but there was 2 transactions so there's two emailsThere was the $80 supreme purchase and then another $80 random purchase to meep
There's 2 emails cause its two transactions. It was the $80 supreme purchase and then it added another one
~ @Bm8558

Post both.

Bm8558

http://i.imgur.com/WQOBA9g.png
http://i.imgur.com/EZ5Dn3u.png
Here they are. These are the two transaction emails

Post both.

I keep forgetting to reply to youI have to go for the night but I will try to reply in the morning.

DarkThunderz

Once for me it said in chat "DarkThunderz Bought VIP rank" 2 times but when I checked my email and it said that I bought once it was really weird but lucky it did not charge me

Bm8558

Once for me it said in chat "DarkThunderz Bought VIP rank" 2 times but when I checked my email and it said that I bought once it was really weird but lucky it did not charge me
~ @DarkThunderz

See it actually charged me twice and this isn't just some extra $10 charge, this is $80.

anikin ultimate

Not sure what this is about.I think it might be a glitch in the system, you could still ask for refunds within one month I think it was but it has to be a glitch in the system unless it was just an error in the message repeating twice instead of once saying it has taken this much money out your account.Try checking your total history of what you've paid for, see If it's repeated twice.

Cooleysworld

email me proof to [email]cooleysworld@meepstaff.com[/email], it does not show on our end that it was paid twice. I would double check with paypal to ensure it was not a hold and then a purchase which would be one charge.

Bm8558

email me proof to [EMAIL]cooleysworld@meepstaff.com[/EMAIL], it does not show on our end that it was paid twice. I would double check with paypal to ensure it was not a hold and then a purchase which would be one charge.
~ @Cooleysworld

We just got a call from Robert and this seemed to solve the issue, do I still need to email you?

Deinen

Moving to resolved.